Sensors & Gateways | Squizify Support Centre

Sensors

Resetting your Squizify temperature sensor
There are two methods for turning your Squizify temperature sensor on and off depending on which model you have. You find out which sensor you have here. ( ) Standard sensors Hold down the button on the top of the sensor for approximately 8-10 seconds. When the sePopular
My temperature sensor is offline
How do I know if a sensor is offline? We offer three methods of identifying offline sensors: On the Sensors page the sensor will have an orange border with red dashes to replace the temperature, and red font for the date/time of the last reading. Sensor offline on the dashboard Pop up alerts within the Squizify app on your mobile/tablet device Email and/or SMS notifications (if configured)Popular
Sensor LEDs
Standard Sensors The standard sensor has a single light on the front which will flash or go solid to indicate the function the sensor is carrying out. Activate When the sensor is activated a blue light will go solid for approximately 5 seconds, this indicates the sensor has been switched on. Please note, the light will turn off after the 5 seconds. Deactivate When the sensor is switched off a blue light will flash 5 times, this indicates the sensor has been switched off.Some readers
Resolving sensor alerts
If temperature sensors are fitted to monitor your fridges and freezers, you will receives ‘alerts’ if there is a problem, these alerts will appear as pop ups on the screen. You can also set up emails and text messages notifications. Actioning Alerts If an alert similar to the one below appears on your screen you must take action. The system suggests actions which can be taken, alternatively you may have the option to select Other and type in your own response. You should never press muteSome readers
How to install and activate the sensors
Set up the gateway. Check that all of the sensors are on your profile and the serial numbers match. The serial number is found on the front of the sensors and under the names on your account as shown below. Take note of the serial number (it is easiest tSome readers
My temperature sensor keeps losing connection
The most common cause of sensors regularly losing connection and generating offline notifications is signal issues between the sensor and gateway. What can I do? Test near another working sensor The first step is to place the sensor next to a working sensor and wait to see if the sensor maintains a connection. You can do this by: Remove the sensor from the food storage unit. Place the sensor next to a confirmed working sensor Wait to see if the sensor continues to go offlinFew readers
Set up sensor alerts
Complete the How to install sensors before completing these steps Remember that list of serial numbers and locations, this is where this is a life saver! Open the sensors section in the Squizify app and select a sensor Select the configuration button on the top right corner of the screen This will open a menu from the right side of the screen Select the pencilFew readers
Temperature Sensors
Squizify currently offers two temperature sensors, Standard and Long-Range. Functionally, both are very similar, the most noticeable difference is the size with the Long-Range sensor being significantly larger than the Standard, along with the Long-Range model having an orange button on the front above the barcode. Sensor Types Standard Standard Squizify temperature sensor Long-Range LoFew readers

Gateways