General
Printers Overview
Our printers are available in three forms, the Standard Large, Standard Slim and Premium. Both Standard printers operate similarly though there are some small differences, you can learn more about your printer below. Standard Large The Standard Large label printer is a specialized device used in retail environments, specifically in supermarkets and grocery stores, to print price labels, shelf tags, and product information labels. These printers play a crucial role in efficiently managing inFew readersHow to print while offline
The internet may go down but labels still need to be printed, how does this work and what can you do to be prepared? Open the Squizify App and login Select your initials in the top right corner of the screen Using the drop down menu select Download Select Staff Pin and Labels (You still need to download both of these even if there is a tick next to them) (https://storage.crisp.chat/users/hFew readersWhat do the lights on my printer mean?
The lights on your printer depends on the model, if you're unsure which model of printer you have please have a look at our Printers Overview article. Standard Large LightsFew readersMulti-Printer Ability
Squizify has expanded the label printing functionality, previously there was the ability to have one device to one printer via Bluetooth, or multiple devices to one printer via WIFI. There is now the ability to have multiple devices to multiple printers via both Bluetooth and WiFi. We now have the ability to add as many printers as you need to a profile and print to whichever printer you want. You can also set a default which is where the quick print will print to, otherwise there will be a poFew readers
Standard Large Printer
Labels printing incorrectly on my Standard Large printer
Labels printing incorrect will often have one of two causes, Problem Printer is feeding out blank labels in-between prints Printer is printing more labels than you selected Printer is printing labels backwards (text goes from right to left) Cause The most common cause of this issue is the Black Mark Sensor not lining up correctly with the Gap Sensor. Solution Open the printer ChSome readersConnecting your Standard Printer via Bluetooth
See how to connect your Standard printer to the Squizify app via Bluetooth.Few readers
Premium Printer
Connecting my Premium Printer via Bluetooth
Watch the video guide or scroll down for step-by-step instructions on how to connect your Premium Printer to the Squizify app via bluetooth. 1. Turn your printer on, if it is on already make sure it is not in sleep mode. If the STATUS indicator light is flashing green (the first light) it means it is in sleep mode. Just press the PAUSE button to wake the printer or alternatively turn the printer off and back on againPopularLabels are not printing correctly on my Premium printer
Is your printer only printing on half of the label? Or does your printer print one label, then push out some empty labels before printing the next? It happens, and all you need to do is recalibrate the printer. But before you start let's make sure the labels have been inserted properly into the printer itself, then we can recalibrate it. Turn the printer off by holding the power button. All buttons will light up before they start switching off one by one. When this happens let go of thePopularUnderstanding my Premium printer
Before troubleshooting issues on your printer we need to understand what the combination of lights mean. Below is a basic list of the most common indicator light combination which will help identify what the printer is trying to tell you. What do the lights mean? Everything is fine indicators Printer is ready to be connected to a Device Printer is on, the Green StaPopularConnect my Premium printer to Wi-Fi
(https://storage.crisp.chat/users/hFew readers