Skip to main content

Gateway LEDs

Written by Freyja Jensen-Dowell
Updated over a week ago

Squizify Gateways have three LEDs, these are:

  • Power (Red)

  • Data (Green)

  • Network (Blue)

Power Light

This light indicates if the gateway is connected to a power source or running on battery.

Solid: A power source is connected. Flashing: No power source connected, running on internal battery.

Data Light

The green Data light indicates when sensors are connected to the gateway. When everything is operating correctly it will typically remain solid then flash when sensors send data.

Network Light

The Network light is the main LED to check when experiencing gateway issues. It will remain solid while connected to WiFi or mobile data, and flash when uploading data to the Squizify platform.

Troubleshooting Indicators

No Power Light

  1. Plug in to power outlet and ensure it is switched on.

  2. Test alternate power outlet.

  3. Test alternate USB-C cable and USB-A wall adaptor.

  4. Reach out to Squizify Support for further assistance.

No Data Light

  1. Ensure sensors are switched on.

  2. Reach out to Squizify Support for further assistance.

No Network Light

WiFi Gateways

  1. Reach out to Squizify Support for further assistance.

Cellular/4G Gateways

  1. Reach out to Squizify Support for further assistance.

Did this answer your question?