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Can't log in?

From time to time, you might run into issues logging into the Squizify app. Before reaching out to support, you can try these quick steps.

Written by Freyja Jensen-Dowell
Updated over 2 weeks ago

Check your internet connection

  • Make sure your device is connected to Wi-Fi or mobile data.

  • Try opening a website like www.squizify.com to confirm your connection works.

  • If you’re still having trouble, try changing your network, switch from Wi-Fi to a cellular (Hotspot) data connection.

Other checks to complete

  1. Check your login details- Make sure your email and password are typed correctly, with no extra spaces.

  2. Update the Squizify app - Go to the Play Store or App Store and make sure you have the latest version installed.

  3. Clear the app cache and data- This can help fix minor glitches. (Refer the link- How do I clear the cache on my tablet? )

  4. Restart your device- Restarting your tablet or phone can help apply updates and improve performance.

  5. Reinstall the Squizify app- Uninstall the app, then reinstall it. Don’t worry, your data is safe.

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