Unusually high temperature readings can indicate environmental issues, placement errors, or sensor faults. Here's how to troubleshoot and fix the issue.
Defrost cycles
Most equipment will go through defrost cycles, during this time no or less cool air is being circulated which may have an affect on sensor readings. Defrost cycles will often occur at either 4, 6 or 8 hour intervals.
Test the sensor accuracy
If you believe the sensor is giving false readings, you can easily test its accuracy with a thermometer and glass of water.
Place a glass of water inside the refrigeration unit as near as possible to the temperature sensor.
Wait 12 hours for the water to cool.
Test the water temperature with your Squizify Temperature Probe.
If the temperature on the probe is within 0.5°C of the latest reading from the temperature sensor then the sensor is operating correctly.
If the temperature variance is more than 0.5°C, please reach out to Squizify support through the in-app chat bubble for further assistance.