The lights on your printer depends on the model, if you're unsure which model of printer you have please have a look at our
Printers Overview article.
Standard Large
Lights
| Event | Description |
|---|
| Printer Ready | The White (ONLINE) light around the FEED button is solid on. |
| Cover Open | When the cover is open the printer will make a beep sound, and the White (ONLINE), Red (ERROR) and Green (LABEL) lights will flash once. |
| FEED | Press the FEED button to feed out blank labels, the White (ONLINE) light will flash once. |
| Out of paper | When your printer is out of labels a beep sound will be made and the Red (ERROR) light will flash. |
| Label gap/black mark error | If the printer is unable to locate the gap between labels, a beep sound will be made and the White (ONLINE) and Red (ERROR) lights will flash. |
| Print head overheated | When the printer head overheats a beep sound will be made and the White (ONLINE) and Red (ERROR) lights will alternate flash. |
| Other errors | If any other errors are present a beep sound will be made and the White (ONLINE) and Red (ERROR) lights will alternate flash. |
Our Standard Large printer has a single button which can be pressed once to manually feed blank labels through the machine.
Premium
Lights
| Event | Description |
|---|
| Status | Status light displays the status of your printer and is probably the most important as the majority of troubleshooting will involve this light. |
| Pause | Pause light shows when the printer is paused. |
| Data | Data light indicates data being sent to and from the printer. |
| Supplies | Supplies informs you if the printer is open or closed and whether you need new printer rolls. |
| Connection | The connection light indicates whether your printer is connected, and how it is connected to your device. |
You can learn more about what these lights mean in our
Understanding my Premium printer article.
| |
|---|
| Pause | This button does what it says, it allows you to pause mid-print and also to unpause. The power of these buttons is when we use them together which is covered in our Recalibration article. |
| Feed | This feeds your printer roll to ensure you have installed it correctly. This button is also great if you need any blank labels. |
| Cancel | The cancel button cancels prints and any additional or pending print jobs, basically it clears the memory of the printer. |
Updated on: 10/05/2024
